Operations Manager

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia WTW group Full time
Job Requirements

We are seeking an Operations Manager to oversee the Health Insurance operations within our team. As a key member of our department, you will be responsible for managing daily activities, ensuring process efficiency, and driving results-oriented initiatives.

Your primary focus will be on managing high volumes of client requests, responding promptly to inquiries, and collaborating with internal departments to enhance operational performance. Participating in regular meetings with clients and insurers will also be essential for fostering open communication and resolving any concerns.

To succeed in this position, you should have a strong background in Health Insurance operations, with at least 2-5 years of experience. You must be able to work collaboratively as part of a team, demonstrate excellent time management skills, and possess a high level of responsiveness to clients and colleagues.

You will be responsible for generating daily production reports, supporting the renewals process, and ensuring accurate member uploads to CHI. Your ability to monitor group email for additions/deletions requests and respond promptly will be critical in meeting stakeholder expectations.

This is an exciting opportunity for an experienced professional to make a meaningful impact on our team's performance. If you are a strategic thinker with a passion for process improvement, we encourage you to apply.


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