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Order Fulfillment Specialist

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

About this Opportunity

We are seeking an experienced Customer Service Representative to join our team at CARE, a leading B2B office supply company in Riyadh.

Main Responsibilities:

  • Process sales orders, maintain client records, and provide exceptional customer service.
  • Collaborate with the sales and operations teams to ensure smooth order fulfillment and timely delivery.
  • Develop and maintain strong relationships with clients, identifying opportunities to improve their experience and increase satisfaction.
  • Stay up-to-date with industry developments, best practices, and new technologies to enhance customer service and support.

Requirements:

  • At least 2 years of experience in customer-facing roles, preferably in a B2B setting.
  • Excellent communication and interpersonal skills, enabling effective interaction with clients and colleagues.
  • Proven track record of providing exceptional customer service, resolving issues efficiently, and exceeding customer expectations.
  • Ability to work in a fast-paced environment, adapting to changing priorities and deadlines.