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Senior Business Process Analyst

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Servicenow Full time

ServiceNow is seeking an experienced Senior Technical Consultant to lead the delivery of our Customer Service Management (CSM) solutions and services. As a key technical resource, you will be responsible for providing subject matter expertise within the industry and leading all technical aspects of project delivery and solution delivery.

Responsibilities
  • Lead all technical aspects of project delivery and solution delivery including application UI configuration, workflow configuration, and development of client-specific reporting.
  • Develop requirement integration components such as SSO, LDAP, etc.
  • Interface with ServiceNow technical teams to successfully set up the SaaS platform.

To be successful in this role, you need someone who has:

  • Proven experience as a key technical resource leading the development of solutions in client environments.
  • Experience of WebServices, APIs, Database-level integrations/ETL, Windows/Linux Operating System, Virtual machine configuration and connectivity.
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc.) and working in a SaaS environment.