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Fulfilment Center Leadership Position

3 weeks ago


Jeddah, Makkah Province, Saudi Arabia Amazon Full time

We're looking for a highly skilled and motivated individual to join our Fulfilment Center leadership team as a Senior Operations Manager. In this role, you'll have the opportunity to make a significant impact on our business by driving operational excellence and exceeding customer expectations.

About the Team

The Customer Fulfilment (CF) team is the backbone of our business, responsible for handling over 1.5 million orders every day. Our team members are the first point of contact for customers, working tirelessly to ensure timely and efficient delivery of products. We're based in state-of-the-art Fulfilment Centers, which serve as the 'First Mile' of our fast-paced Operations network.

We're a diverse team with a range of skills and expertise, from physical product management to data analysis. Our collaborative environment empowers team members to share ideas, learn from each other, and drive innovation. If you're passionate about delivering exceptional customer experiences and driving business results, this could be the ideal opportunity for you.

What You'll Do
  • Lead a team of professionals to drive operational excellence and customer satisfaction
  • Collaborate with cross-functional teams to develop and implement process improvements
  • Analyze data and performance metrics to inform strategic decisions
  • Prioritize daily operational tasks and develop solutions to complex problems
  • Communicate effectively with stakeholders to drive business results