IT Infrastructure Manager for Amazon Fulfillment Centers
3 days ago
Bullet Points:
- Resolving complex hardware, software, server, and infrastructure issues at our busy Fulfillment Centers.
- Ensuring high-quality IT maintenance work and troubleshooting adheres to Amazon policies and guidelines.
- Leading the coordination of trouble tickets and change management according to strict Service Level Agreements (SLAs).
- Coordinating and overseeing projects as they support technical task execution.
- Encouraging effective reporting and efficient internal customer satisfaction.
- Managing the IT budget lifecycle and promoting IT skill development among Fulfillment Center staff.
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