Brand Specialist Lead
2 weeks ago
About Amazon
At Amazon, we're committed to being Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – we continue to grow and evolve as a world-class e-commerce platform.
About the Role
Key Responsibilities:
We're looking for a talented Brand Specialist to join our Amazon Vendor Services (AVS) Team of Retail Business Services. As a Brand Specialist, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor's business with Amazon.
Key Job Responsibilities:
- Establish long-term partnerships with key vendor partners for the group of vendors handled.
- Partner with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors.
- Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon.
- Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience.
- Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers.
- Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and build action plans.
- Experience with Excel
- 1+ years of Account Management/Vendor Management
- 3+ years of Account Management/Vendor Management
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