Field Operations Manager

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Otis Worldwide Corp Full time

About the Role

We are looking for a highly skilled Service Engineer to join our team. The successful candidate will be responsible for supporting direct staff with technical knowledge and ensuring the effective maintenance and repair of equipment.

Responsibilities and Accountabilities

  • Manage and maintain relationships with customers and internal stakeholders.
  • Develop and implement plans to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and address customer concerns.
  • Ensure that all work is carried out in accordance with business policies and procedures.
  • Train and develop direct staff to ensure they have the necessary skills and knowledge to perform their roles effectively.

Requirements

  • Bachelor's degree in business/engineering or equivalent required.
  • Minimum 5 years of experience in field operations in a construction/engineering organization.
  • At least 2 years in positions of progressively increasing responsibilities.
  • Fluent written and spoken English essential, Arabic preferred.


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