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Resort Protection Specialist

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia The First Group Full time
About Our Community

Silver Sands Beach, nestled on the edge of the Red Sea, represents the epitome of sophisticated living. Our community boasts a seamless blend of coastal tranquility and urban convenience, offering an unparalleled lifestyle for discerning individuals and families.

We have been devoted to creating a haven where residents can thrive, fostering a strong sense of community and respect for nature. Our ambition extends beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness.

Located near a natural lagoon, with ideal conditions for water sports, Silver Sands promises lasting memories amidst its splendour. Families and enthusiasts can enjoy a range of activities, from leisurely strolls along the beach to more adventurous pursuits.

Job Description

The Security Supervisor is responsible for protecting and safeguarding all hotel guests, employees, their belongings, and all hotel assets under the guidance of the Chief Security Officer.

The successful candidate will assist in coordinating Security operations to ensure maximum efficiency and guest satisfaction, promoting the desired work culture.

Responsibilities
  • Understand and stay up-to-date with all hotel-related services and products, making recommendations to hotel guests and employees.
  • Perform tasks consistently in line with Hotel standards and adhere to all Hotel rules and procedures, as well as UAE legal requirements.
  • In the absence of the Chief Security Officer, manage the department according to established standards, providing a safe, secure, courteous, professional, efficient, and flexible service at all times, following Hotel Standards of Performance.
  • Perform minimum one patrol per each shift of all areas of the property to observe and report any irregularities to CSO.
  • Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, security grooming, and key control.
  • Maintain proper and accurate records of all documents, including Security Log, Incident Report, Key Control, Lost and Found, Quarantine list, Visitor Passes, and gate pass.
  • Handle investigation and make unbiased incident reports on all claims involving thefts, accidents, injury, property damage, vandalism, and trespassing from either guests, visitors, or employees to Management.
Requirements
  1. Five years of experience in the security field, preferably in the hospitality industry.
  2. Proven track record of managing Security operations.
  3. Extensive knowledge of security protocols and procedures.
  4. Excellent leadership and communication skills.
  5. Ability to provide training on security policies and procedures.
  6. Confidentiality and discretion when handling sensitive information.