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We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting hardware, software, and network issues in a timely and professional manner.
You will also assist with the installation, configuration, and maintenance of IT systems, software, and hardware. Additionally, you will set up and manage user accounts, permissions, and workstations, as well as perform routine maintenance tasks such as software updates, backups, and security checks.
The ideal candidate will have a strong understanding of computer systems, networks, and basic troubleshooting techniques. Familiarity with operating systems such as Windows, Linux, and macOS is also required. Excellent communication skills are essential, with the ability to explain technical concepts to non-technical users.
In this role, you will work alongside senior IT staff to assist with more complex issues and learn best practices for system administration and troubleshooting. You will also support ongoing IT projects such as system upgrades, network expansion, and cybersecurity initiatives.
