BO TL

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

The BO TL role at CARE involves leading a team of experts handling DPI fault management and troubleshooting. This is a unique opportunity to work with cutting-edge technology and make a significant impact on our customers' experiences.

Key Responsibilities:

  • Team Leadership: Direct and manage a high-performing team of experts handling DPI fault management and troubleshooting.
  • Network Operations: Oversee the daily network operations for DPI/PCRF, guaranteeing optimal performance and adherence to service standards.
  • Fault Management: Provide on-site support for complex issue resolution, escalating when necessary.
  • Design Review: Offer constructive feedback on network design documents and review network architecture to ensure alignment with business objectives.
  • Health Checks: Conduct regular health checks of the DPI network to identify potential issues and optimize performance.

Requirements:

We are looking for a highly skilled and experienced professional with HCIE-Datacom certification, proven leadership experience in network operations, and strong expertise in DPI technology and networking protocols. Familiarity with network tools and basic scripting skills are also beneficial.