Site Management Director
4 days ago
AFAQ-Warehouse Branch is committed to providing an exceptional customer experience through efficient and effective operations. We are seeking highly skilled professionals to join our External Fulfillment team.
The role involves driving high-visibility, strategic, revenue-generating projects as well as leveraging Lean methodologies to lead Operational process improvement initiatives.
As Site Management Director, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will work with multiple internal and external stakeholders to achieve adherence to Amazon standards and operations metrics.
Key Responsibilities:
- Monitor operations of assigned sites and suggest & deploy improvements
- Identify useful data accumulated from multiple sources and take necessary actions
- Foresee implications based on current data and trends
- Be organized and prompt in notifying situations, problem-solving, and recurrence prevention
- Serve as a liaison between internal and external stakeholders keeping in mind objectives, limits, conformance, and information privacy
- Train & direct associates for action and conformance of norms & practices
- Audit sites for various operational conformances, restrictions, and norms
- Conduct audits based on SOPs, analyze data, and propose features focusing on improving Seller experience
A Day in the Life:
As a member of the External Fulfillment team, you will have the opportunity to work on diverse projects and collaborate with cross-functional teams to improve processes and efficiency.
With a focus on customer satisfaction and operational excellence, you will be responsible for monitoring multiple sites, identifying areas for improvement, and implementing solutions to enhance the overall customer experience.
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