Executive Director Financial Services

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Genesys Cloud Services, Inc. Full time

We are seeking an experienced Executive Director Financial Services to join our team at Genesys Cloud Services, Inc. As a key member of our Global Sales team, you will be responsible for developing and executing strategic plans to drive growth and revenue in the Middle East and Africa region.

In this role, you will work closely with our sales teams, product development, and marketing organizations to ensure that our solutions are tailored to meet the needs of our financial services clients. You will also be responsible for identifying and developing new business opportunities, and for leading cross-functional teams to pursue these opportunities.

We are looking for a highly motivated and results-driven individual who is passionate about the financial services industry and has a proven ability to drive growth and revenue. If you are a seasoned executive with a strong track record of success and a desire to join a dynamic and growing company, we encourage you to apply.

Key Responsibilities:

  • Develop and execute strategic plans to drive growth and revenue in the Middle East and Africa region
  • Collaborate with sales teams, product development, and marketing organizations to tailor solutions to meet the needs of financial services clients
  • Identify and develop new business opportunities, and lead cross-functional teams to pursue these opportunities
  • Maintain a deep understanding of the financial services industry, including its trends and developments
  • Leverage expertise to identify new opportunities and develop innovative solutions to meet the needs of our customers

Requirements:

  • 10+ years of relevant experience as a Financial Services executive, or a background rooted in Financial Services consulting
  • Strong, relevant, in-region financial services experience, with the ability to navigate technical questions, financial services specific challenges, anticipate local cultural norms and expectations, plus fluency in business language preferences
  • Experience building and retaining strong customer relationships, with proven C-suite engagement skills
  • Passion for creating holistic solutions to unstructured business problems, including technology, operational, financial, and commercial architecture elements
  • Proven track record of earning cross-functional support for solutions with strong storylines and quantified business cases
  • Experience in diverse technology landscape, process/technology integration issues, customer design management, and/or service design thinking. Familiarity with Genesys or competitor technologies, especially Digital & AI, preferred


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