Customer Experience Leader

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time

Transform Customer Experiences with Strategic Leadership

About the Role

The Director, Customer Experience will lead a team of CX professionals to drive growth and adoption of our services. This involves managing revenue and P&L for customer segment teams, ensuring delivery of outcomes expected from our portfolio, and supporting CX teams to engage with executives and technical partners.

Key responsibilities include driving adoption and managing the CX services business, owning revenue and P&L for customer segment teams, ensuring delivery of outcomes expected from our portfolio, and supporting CX teams to engage with executives and technical partners.

You will model leadership and accountability, supporting your team in achieving financial and customer satisfaction targets. Foster a collaborative team environment and use strong communication skills to motivate teams and influence stakeholders.



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