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Hospitality Sales Support Specialist

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

About the Job:

The Sales Operations Coordinator will play a vital role in supporting the sales team at SOFITEL. This individual will be responsible for coordinating sales activities, managing administrative tasks, and maintaining strong relationships with clients and internal departments.

Responsibilities:

  • Sales Support: Prepare proposals, contracts, and agreements for corporate and group bookings.
  • Client Communication: Liaise between the sales team and clients, responding to inquiries, coordinating meetings, and ensuring a timely flow of information.
  • Sales Tools Management: Maintain the sales database and CRM systems.
  • Event Coordination: Collaborate with the sales team and event planners to execute group bookings, corporate meetings, and events.
  • Pre-opening Assistance: Support pre-opening tasks such as setting up sales systems and building client databases.
  • Sales Reporting: Prepare sales reports, forecasts, and performance metrics for senior management.
  • Proposal & Contract Creation: Draft, proofread, and finalize proposals, presentations, and contracts for corporate clients, groups, and events.
  • Internal Coordination: Coordinate with other departments to deliver guest experiences and services.
  • Client Relationships: Maintain strong relationships with key accounts by following up on leads and managing ongoing communications.
  • Office Administration: Handle administrative duties for the sales department.
  • Customer Service: Respond to client inquiries promptly and professionally.