Brand Trainer

We are seeking a highly skilled and experienced Brand Trainer to join our team at Chalhoub Group. As a Brand Trainer, you will be responsible for imparting your knowledge and awareness of the Luxury Gifts/Fashion or Beauty categories to our team members.

• Conduct training needs analysis to assess the needs of the team and create a training calendar for the year.
• Research and localise brand material, and work in collaboration with Group L&D in the development of training materials.
• Acquire product knowledge of new brands and train the team accordingly.
• Leverage Group's available digital tools to digitalize training content.
• Analyse training data to assess usage and gaps.
• Create brand awareness at the frontline level and cascade important seasonal brand messages to in-store team.
• Deliver the START program Category Training Day and Brand Training Days.
• Provide training to the shop floor team by employing advanced product knowledge and best practice training techniques.
• Monitor product training of the Delegation brands.
• Introduce interior design training related to category/products sold.
• Conduct evaluations on the Learners and effectiveness of the learning materials and approaches.
• Recommend new learning materials and approaches to support the divisions needs.
• Participate in Group L&D training events and best practice development.
• Act as the Brand ambassador at internal and external events.

• A Bachelor Degree graduate.
• Retail Trends and Directions.
• Curriculum Design.
• Demonstrating Personal Resilience & Adapting to Change.
• Demonstrating Customer Centricity.
• Technical Understanding & Developing Self.
• Train-The-Trainer.
• Driving Results.
• Training Delivery.
• Communicating effectively.
• Collaborating & Influencing with Respect & Trust.
• Being Inclusive.
• Business Acumen.

Chalhoub Group is a leading luxury retailer in the Middle East, with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. We are committed to providing luxury experiences to our customers through our 750+ experiential retail stores, online, and through mobile apps.

We are a diverse and inclusive company, with 14,000 skilled and talented professionals across seven countries. We are committed to innovation, sustainability, and customer-centricity, and we strive to provide a competitive benefits package to our employees.