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Retail Operations Director

1 week ago

Makkah, Makkah Province, Saudi Arabia Salla E-Commerce Platform Full time

Salla E-Commerce Platform is seeking an experienced Store Manager to oversee our store operations in the region. As the Store Manager, you will be responsible for leading a retail team, driving sales performance, and ensuring exceptional customer experiences.

Key Responsibilities:
  • Lead daily store operations, ensuring high levels of customer satisfaction and service standards
  • Manage and motivate the store team to achieve sales targets and operational efficiencies
  • Implement marketing and promotional strategies to drive store traffic and increase sales
  • Ensure accurate inventory management and minimize losses
  • Conduct regular performance evaluations, providing coaching and training to enhance team skills
  • Analyze sales metrics and reports to develop strategies for improvement and increased profitability
  • Maintain compliance with health and safety regulations and operational policies
  • Foster strong relationships with customers and address any issues that may arise
Requirements:
  • Proven experience as a Store Manager or similar retail management role
  • Strong leadership qualities with ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with a customer-focused mindset
  • Proficiency in inventory management and sales reporting
  • Ability to analyze sales data and make informed decisions
  • Strong organizational skills and attention to detail
  • Flexibility to work varied hours, including weekends and holidays
  • Familiarity with retail technology and POS systems is advantageous
  • Bilingual proficiency in Arabic and English