Technical Help Desk Associate

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia beBee Careers Full time

We are seeking a Technical Help Desk Associate to join our team.

Key Responsibilities:

You will provide on-site, high-quality, hands-on support to diagnose and resolve technical issues.

Manage the ticket queue, ensuring customers are consistently updated on next steps through resolution.

  1. Deliver on-site, high-quality, hands-on support diagnosing, troubleshooting, and resolving issues successfully.
  2. Assist with activities to triage and escalate system or network outages to reduce downtime.


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