Hospitality Professional

2 months ago


Yanbu, Al Madīnah al Munawwarah, Saudi Arabia IBIS Full time
{"Job Title": "Hospitality Professional - Guest Services", "Job Description": "Job Summary

We are seeking a highly motivated and customer-focused Hospitality Professional to join our team as a Guest Services representative. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded.

Key Responsibilities:
  1. Provide exceptional guest service, ensuring a warm and welcoming experience for all guests.
  2. Communicate effectively with guests, taking orders, handling payments, and resolving any issues that may arise.
  3. Work collaboratively with the team to maintain a clean and organized environment, adhering to high standards of hygiene and safety.
  4. Participate in regular training sessions to enhance product knowledge, guest care, and up-selling skills.
  5. Contribute to an open and inclusive team culture, promoting diversity and respect for all guests and colleagues.
Requirements:
  1. Tamayyaz Program is for Saudi Nationals Only.
  2. Basic English skills are a must.
  3. Strong passion for the Hospitality Field.
  4. Excellent interpersonal and communication skills.
  5. Ability to work a flexible roster depending on departmental needs.
What We Offer:

We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.

", "Company Description": "At IBIS, we are dedicated to providing a unique and memorable experience for our guests. Our Tamayyaz Nationalization Development Program is designed to empower Saudi talents with the skills and knowledge needed to succeed in the hospitality industry. We are committed to diversity and inclusion, and we welcome applications from talented individuals who share our values.", "Additional Information": "We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that only shortlisted candidates will be contacted for an interview."}