Project Management Specialist

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Leader group Full time
Key Responsibilities
  1. Administrative Support: Assist the Head of Operations in all administrative functions, including project tracking and coordination.
  2. Project Coordination: Coordinate project schedules, resources, equipment, and information to ensure successful project outcomes.
  3. Reporting and Documentation: Prepare and issue daily/weekly/monthly reports on agreed cut-off dates to assess project progress, shortfalls, concerns, etc.
  4. Documentation and Record-Keeping: Maintain comprehensive project documentation, plans, and reports.
  5. Task Assignment: Assign tasks to internal teams to ensure efficient project execution.
  6. Client Satisfaction: Ensure clients' needs are met by providing excellent customer service.
  7. Timely Response: Ensure timely response to requests for services.
  8. Issue Resolution: Monitor project progress and handle any issues that arise.
  9. Relationship Management: Manage relationships with operations teams to ensure seamless project execution.
  10. KPIs and SLAs: Ensure Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are in place and targets are met at all levels.
  11. Audit and Feedback: Take necessary action regarding audit and client feedback.
  12. Service Delivery: Ensure clients receive the service correctly and obtain client receipt reports correctly.
  13. Communication: Act as the point of contact and communicate project status to all stakeholders.
  14. Resource Management: Use tools to monitor working hours, plans, and expenditures.
  15. Quality Assurance: Ensure standards and requirements are met through conducting quality assurance tests.
  16. Vendor and Stakeholder Management: Coordinate with contractors, vendors, and stakeholders to ensure projects are completed on time and within budget.
  17. Issue Escalation: Report and escalate issues to the Head of Operations as needed.
  18. Meetings and Reporting: Organize, attend, and participate in stakeholder meetings.
  19. Deadline Management: Ensure project deadlines are met.

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