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Customer Service Associate Representative
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We are seeking a talented and customer-focused individual to join our team as a Customer Service Associate. In this role, you will be the first point of contact for our Saudi Arabia customers, providing exceptional support through phone, chat, and email.
Key Responsibilities- Provide timely and effective support to customers in both Arabic and English
- Answer queries and resolve issues related to orders, products, and payment matters
- Utilize various tools to research and review solutions, ensuring accurate and efficient communication with customers
- Minimum age: 18 years old
- Be a Saudi national
- Minimum qualification of a high school degree - Passed
- Strong communication skills in Arabic and English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 8 AM to 10 PM
- Willingness and ability to work in rotating shifts (i.e. early, late, weekend, and overtime as required)
- Medical insurance for the employee, as well as their spouse and children
- Amazon employee discount
- Nursery Benefit
- Life Insurance
- Expert training and ongoing opportunities to learn more and develop your skills