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TETRA Network Operations Specialist

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Eureka (Pvt) Ltd Full time

**Job Summary:**

Eureka (Pvt) Ltd is seeking an experienced Network Engineer to join our team in Saudi Arabia. The successful candidate will be responsible for providing Level 3 Technical Support for Motorola Dimetra Secure Mobile Radio (SMR) TETRA to regional control centers (RCC).

**Key Responsibilities:**

  • Provide Level 3 Technical Support for Motorola Dimetra SMR TETRA systems.
  • Supervise RCC staff and field technicians during major network incidents or investigations.
  • Implement company processes and procedures.
  • Conduct in-depth root cause analysis investigations for all SMR Major Services Outages (MSO) & network incidents.
  • Submit technical reports pertaining to major network incidents or investigations.
  • Deploy Kingdom-wide whenever instructed by Central Management to assist on major network incidents or projects.
  • Carry out level 2 multi-skilled on-the-job training (OJT) for managed services field technicians.

**Requirements:**

  • Preference given if educated to either BSc/BEng with at least 3 years experience in multi-disciplined telecommunications environments or HND/HNC, with at least 5 years experience in multi-disciplined telecommunications environments or OEM training to advanced level, with at least 5 years experience in multi-disciplined telecommunications environments.
  • Demonstrate a sound working knowledge of the following disciplines: Motorola Dimetra IP 5.2 Secure Mobile Radio SMR system and Motorola Dimetra IP 4 Secure Mobile Radio SMR System.
  • At least 3 years working experience on TETRA Trunking systems, preferably Motorola Dimetra IP.
  • In-depth knowledge of LAN/WAN, preferably CCNA, MCP, and MCSA Certified.
  • Manage UNIX-Solaris and Windows Operating systems.
  • IT competent with Microsoft Office programs.
  • Good English verbal and writing skills.
  • At least 5 years Network Engineering experience.
  • A valid driving license from the country of origin and valid K.S.A license.
  • Physically fit to work in the Kingdom of Saudi Arabia.