Transportation Operations Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia AtkinsRéalis Major Projects inc. Full time

About AtkinsRéalis Major Projects inc.

We are a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data, and technology to transform the world's infrastructure and energy systems. Our global capabilities are deployed locally to our clients, delivering unique end-to-end services across the whole life cycle of an asset including consulting, advisory & environmental services, intelligent networks & cybersecurity, design & engineering, procurement, project & construction management, operations & maintenance, decommissioning, and capital.

The Transportation Operations Specialist will ensure that the Bus and ITS Systems are effectively operated to meet the project operational requirements and ensure that all relevant operational experts are available on a call-out basis to attend any incident that may occur. Optimum services will be delivered to the commuters safely.

Responsibilities:

  1. Oversee start of operations through all the phases of the Bus and ITS Contractors' activities to verify that all the contractual requirements are fully met.
  2. Be responsible for the ongoing day-to-day delivery of passenger services in accordance with the KPI Regime and best market practices.
  3. Ensure safety and excellence at the heart of all services.
  4. Lead the operations on a 24/7 basis for resolving incidents, accidents, and emergencies that may occur on the Bus Project.
  5. Develop the operations and maintenance manual.
  6. Review and manage PTC monthly and annual performance reports.
  7. Review and manage PMS monthly and annual performance reports.
  8. Supervise the Operations Control Centre (bus operations) and coordinate special situations like crisis coordination, disaster recovery, etc.
  9. Produce reports for the PMS team to be presented to the client on punctuality, kilometers, and all required KPI reports.
  10. Compare operational data from ITS systems and inspections status prior to preparing the reports for the client.
  11. Play an integral role within the development of base optimization and future expansion plans, with routes, fleet allocation, and depot strategies.
  12. Support and report to the Senior Manager – Bus Services Delivery.
  13. Be present at the scene of any incident, providing advice and support to the client's senior management until the situation is brought under control.
  14. Coordinate with specialists and third parties for incident mitigations to prevent future occurrences.
  15. Coordinate with the Journey Planner expert to ensure a smooth experience for the commuters.
  16. Monitor the operations contractor to see how effectively inventory management, correct ordering of supplies, maintenance and replacement of operational equipment, optimizing processes, overseeing the operations team, and liaising with external stakeholders are managed.


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