Senior Quality Assurance Manager
5 days ago
Job Summary
This Quality Manager position is responsible for driving quality excellence throughout the organization. The ideal candidate will have experience in quality assurance, quality control, or a related field, and a strong understanding of quality management principles.
The successful candidate will have excellent communication and interpersonal skills, as well as the ability to analyze complex data and identify areas for improvement. A bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field is preferred, along with 1-2 years of experience in quality assurance, quality control, or a related field.
Key Responsibilities
- Develops and implements quality management systems to ensure compliance with company and brand standards.
- Conducts regular audits to assess the effectiveness of quality management systems.
- Analyzes data to identify trends and areas for improvement.
- Develops and implements corrective action plans to address quality issues.
- Provides training and coaching to employees on quality management principles and best practices.
About Us
JW Marriott is a leading hospitality company that strives to deliver exceptional guest experiences through its commitment to quality and excellence. We believe in hiring talented individuals who share our passion for quality and our values of respect, integrity, and teamwork.
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