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Customer Experience Ambassador
3 weeks ago
This is an exciting opportunity for a charismatic individual to join our team as a Customer Experience Ambassador. As a ambassador, you will play a vital role in ensuring that our customers receive exceptional service, have memorable experiences, and feel valued.
Responsibilities:- Welcome customers and assist with the ordering process.
- Develop strong relationships with customers, understanding their needs and preferences.
- Ensure that all interactions are friendly, attentive, and professional.
- Communicate effectively with colleagues to ensure seamless service delivery.
- Participate in ongoing training and development to enhance skills and knowledge.
- Minimum high school diploma; higher education preferred.
- Experience in event coordination or entertainment activities is preferred.
- Enthusiastic and energetic, with the ability to maintain high energy levels during events with children.
- Warm, child-friendly personality, able to engage and encourage children's participation in activities.
- Creativity and imagination to develop engaging, age-appropriate games and activities.
- Strong communication skills to positively interact with customers, parents, and guests.
- Patience and adaptability to handle various situations, manage conflicts, and adjust activities as needed.
- Reliable, responsible, and punctual, ensuring smooth event execution.
- Safety awareness to supervise children and ensure their well-being during events.
