Customer Relationship Manager
5 days ago
BAT is a leading global tobacco company, driven by our purpose of creating A Better Tomorrow. As we continue to evolve at pace, we're looking for talented individuals who share our ambition and are ready to live our ethos every day.
The role of CRM Executive, MEC, is responsible for driving the Customer Care Relationship Management of new categories to ensure best-in-class execution of the consumers' journey, driving smooth consumer experiences, and reporting.
Key Responsibilities- Manage day-to-day administration of HubSpot CRM system
- Data entry and hygiene check.
- Ensure data integrity and availability for CRM plans.
- Update and append necessary information to leads and contacts.
- Build briefed segments' data conditions on HubSpot.
- Set up workflows and marketing automation.
- Reporting of digital touchpoint results through HubSpot, driving insights and action plans to improve.
- Development of Digital calendar in line with cycle and brand plans
- Setup of emails including scheduling, UTMs, creation, and QA and A/B testing.
- Setup of SMSs on HubSpot and other systems.
- Connecting created touchpoints to Journeys.
- Briefing creative agency for required assets, reviewing and feedback.
- Ensuring compliance with briefed content.
- Development and ownership of Consumer Journeys
- Post-acquisition consumer journey development to ensure proper integration into our brand through call center, emailer, and SMS.
- Hyper care content development and optimization based on market changes and consumer pain points.
- Managing and training call center agents.
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Customer Relationship Manager
3 days ago
Jeddah, Makkah Province, Saudi Arabia Oracle Full timeIn line with the relevant policy and requirements of Oracle, preference will be given to applicants with relevant industry experience.The Construction & Engineering Managed Account Customer Success team ensures our cloud customers are successful in implementing, running, and maturing their usage of CEGBU products. Our focus is collaborating with our CEGBU...
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Customer Relationship Executive
7 days ago
Jeddah, Makkah Province, Saudi Arabia MEGAMIND IT Solutions Full timeAbout the PositionMegamind IT Solutions is looking for a highly skilled Customer Relationship Executive to join our sales team. In this role, you will be responsible for developing and maintaining strong relationships with customers, while driving sales growth and revenue.Main Responsibilities:Develop long-term relationships with customers and oversee sales...
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Customer Relationship Builder
5 days ago
Jeddah, Makkah Province, Saudi Arabia PepsiCo Deutschland GmbH Full timeResponsibilities and ExpectationsYour key responsibilities as a Sales Executive will include:Maximizing sales volume and minimizing stock levels across an agreed list of customers.Providing excellent customer service, ensuring adherence to approved service standards and daily route plans.Maintaining accurate records of customer orders, deliveries, and...
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Senior Relationship Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Marsh & McLennan Companies Full timeJob Description:A senior relationship manager will be responsible for retaining and expanding a mid-sized book of business, catering to high-yield accounts to deliver personal and team sales goals.The role involves counseling a mid-sized team of sales professionals on account retention and expansion skills, developing research methodologies for account...
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Relationship Management
3 days ago
Jeddah, Makkah Province, Saudi Arabia Monroe Consulting Group Full timeMonroe Consulting Group is recruiting on behalf of the Biggest Middle-East Financing Institution. Our respected client is seeking a player who has a pivotal role in driving trade finance initiatives, managing relationships, and ensuring compliance with company and business standards. The role will contribute to Institution's success by effectively...
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Logistics Relationship Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Nowlun Full timeAbout the RoleThis Mid-Senior level, full-time position involves collaborating with exceptional talents and inspiring colleagues who challenge and motivate you to excel. As a Senior Customer Success Executive, you will be responsible for managing and nurturing relationships with key accounts to ensure high levels of client satisfaction and retention.Key...
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Customer Success Manager
3 days ago
Jeddah, Makkah Province, Saudi Arabia Oracle Full timeIn line with the relevant policy and requirements of the Government of the Kingdom of Saudi Arabia, preference will be given to Saudi nationals who apply for this role.The Construction & Engineering Managed Account Customer Success team ensures our customers are successful in implementing, running, and maturing their usage of CEGBU products. Our focus is...
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Customer Acquisition Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia KONE Nederland Full timeResponsibilities and DeliverablesIn this role, you will be accountable for:Meeting and exceeding sales targets through effective lead management and qualification.Developing and executing sales strategies to drive business growth.Building and maintaining strong relationships with customers and stakeholders.Providing exceptional customer service and support.
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Manager, Relationship Management
5 days ago
Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full timeIDB3289 - Manager, Relationship Management - Private SectorThis role is responsible for developing and driving the implementation of ITFC's strategies for trade financing for the private sector primarily in West and Central Africa regions. The private sector covers the Financial Institutions and Corporates. This role is intended to manage client...
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Client Relationship Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia OnePoint HR and Management Consultants Full timeKey ObjectivesThe primary objective of this role is to drive business growth through effective sales strategies and team leadership. The successful candidate will be responsible for guiding the sales team in achieving their targets and objectives.Main Tasks:Lead the sales team to meet and exceed sales targets.Develop and execute sales strategies to drive...
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Customer Account Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia KONE France Full timeThe Customer Account Manager position at KONE France offers an exciting opportunity to join a top-performing team and contribute to the growth and success of the company. As a Customer Account Manager, you will be responsible for managing customer relationships and ensuring timely payment of invoices.You will work closely with customers to resolve disputes...
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Customer Acquisition Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Bounty Hunter World Full timeSales RoleWe are seeking a skilled and experienced Field Salesman to join our sales team at Bounty Hunter World. As a Field Salesman, you will be responsible for driving business growth and expansion across Saudi Arabia by promoting our hardware products to customers and building strong relationships with them.To achieve this, you will need to possess...
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Corporate Relationship Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia alinma Full timeAt Alinma, we are seeking a skilled Senior Corporate Relationships Manager to build and maintain strong, positive relationships with our corporate clients. This role is perfect for someone who thrives in a fast-paced environment and has excellent communication and interpersonal skills.About the RoleThe successful candidate will be responsible for conducting...
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Client Relationship Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia ntam Full timeAs a Senior Business Development Specialist at ntam International Marketing Agency, you will play a crucial role in driving client growth and success. Your primary responsibilities will include developing and executing business development strategies, identifying new business opportunities, and building strong client relationships.Key ResponsibilitiesThis...
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Customer Experience Manager
2 days ago
Jeddah, Makkah Province, Saudi Arabia PIX Full timeWe are seeking a dedicated Sales Representative to lead our customer engagement efforts. As a critical member of our team, you will focus on building strong relationships with clients, understanding their needs, and delivering tailored solutions to meet those needs.Key Performance Indicators :BUILDING STRONG RELATIONSHIPS WITH CLIENTS THROUGH EXCELLENT...
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Manager, Customer Service
1 week ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full time1. JOB PURPOSE:Responsible for overseeing all customer care operations, managing complaints, and ensuring exceptional customer experience. This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with marketing for social media complaints, and collaborating with other departments to resolve...
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Customer Delivery Experience Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full timeRole OverviewThe Customer Delivery Experience Manager at Hamad M. Al Rugaib & Sons Trading Co is responsible for ensuring that every customer interaction is positive and memorable.This involves coordinating delivery schedules, resolving any issues that may arise, and continuously improving logistics operations to meet customer needs.Key Performance...
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Client Relationship Manager
5 days ago
Jeddah, Makkah Province, Saudi Arabia Tabib Group Full timeAbout the PositionWe are seeking a highly skilled Senior Account Manager to join our team at Tabib Group.Company BackgroundSince our establishment in 2015, Tabib Group has been dedicated to revolutionizing the beauty industry in Saudi Arabia.Key ResponsibilitiesManage a portfolio of accounts to drive business growth and developmentFoster strong relationships...
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Key Relationship Builder
5 days ago
Jeddah, Makkah Province, Saudi Arabia Integrated Gulf Biosystems Full timeProfile of CandidateWe are looking for a self-motivated professional driving go-to-market strategies as per organization's requirements. The ideal candidate should have a proven track record in Service Sales with a minimum of 8 to 10 years of experience.Candidate RequirementsCompetitive attitude to learn and follow established sales processes to secure...
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Sales and Relationship Manager
7 days ago
Jeddah, Makkah Province, Saudi Arabia TBO Full timeKey Responsibilities:Serve as the primary point of contact for assigned key accounts, handling all client commercial inquiries.Develop deep relationships with decision-makers and influencers within each account to foster loyalty and retention.Conduct regular reviews of clients' needs, performance metrics, and travel patterns to propose tailored...