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Reception Operations Manager

2 weeks ago

Makkah, Makkah Province, Saudi Arabia beBee Careers Full time

This role offers a unique opportunity to take on a leadership position in our hotel's reception operations. As a Reception Operations Manager, you will be responsible for overseeing the front desk, managing staff, and driving business growth.

Main Responsibilities:
  1. Develop and implement strategies to improve front desk operations, enhance guest satisfaction, and increase revenue.
  2. Serve as a liaison between the front desk and other departments, ensuring seamless communication and collaboration.
  3. Train and develop the reception team to ensure they have the necessary skills and knowledge to deliver exceptional customer service.
  4. Analyze data and metrics to identify areas for improvement, develop solutions, and implement changes to drive business success.