Infrastructure Performance Specialist

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Ejada Systems Limited. Full time

Ejada Systems Limited - Senior Monitoring Analyst Position

We are currently seeking a highly skilled Senior Monitoring Analyst to join our IT operations team. As a key member of this team, you will be responsible for leading the monitoring and analysis of our IT systems, infrastructure, and business applications.

Key Responsibilities and Requirements:

  • Develop and optimize monitoring processes and workflows in collaboration with other teams.
  • Provide advanced troubleshooting for complex issues, including 2nd-level and escalation support.
  • Lead the identification and suppression of false positive alerts, improving monitoring efficiency.
  • Conduct regular reviews of critical business and IT systems to identify potential risks.
  • Provide mentorship and technical guidance to junior monitoring analysts.
  • Lead transaction monitoring activities with a deep understanding of banking systems and workflows.

Education and Experience Requirements

A Bachelor's degree in IT, Computer Science, or a related field is required. A minimum of 4 years of experience in IT operations, system monitoring, or a related role is also necessary. Familiarity with banking systems and transaction monitoring processes is highly desirable.



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