Process Improvement Specialist
3 days ago
We are seeking a highly skilled Process Improvement Specialist to join our team at Ntww. This role is responsible for analysing business processes, identifying alternative solutions, assessing feasibility, and recommending new approaches and solutions.
About the Role:The ideal candidate will have a strong analytical mindset, exceptional proficiency in Process Mapping and Business Process Reengineering, and the ability to see the big picture. They will be responsible for driving business improvements by optimizing essential processes, procedures, and Work Level Agreements (WLA) and Operating Level Agreements (OLA).
Key Responsibilities:- Analyse business processes and identify alternative solutions.
- Assess feasibility and recommend new approaches and solutions.
- Collaborate with Field Operations and its stakeholders to assess the organization's business requisites, services, processes, and information requirements.
- Provide advice and recommendations about the feasibility and suitability of proposed solutions to optimize business performance.
- Bachelor's degree in Engineering or related field.
- Min 10 years of experience in Business Analysis and Process Development.
- Strong analytical skills with a demonstrated ability to analyze business processes and workflows.
- Proven expertise in facilitating workshops and leading focus groups to drive collaborative problem-solving.
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