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Director, System Operations

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Olayan Saudi Holding Company Full time

We are seeking a highly skilled Director, System Operations to join our team at Olayan Saudi Holding Company.

About the Role

The successful candidate will be responsible for directly managing, motivating, and controlling the operation of systems and processes in accordance with established ERP systems and policies to maximize company business performance. This includes monitoring company systems and their performances, as well as processes implementation and process development.

Key Responsibilities
  • Development:
  • Design and/or amend needed workflows.
  • Develop new or reinforce existing SXL business processes to serve ever-changing business requirements.
  • Manage new projects related to company's systems and processes.
  • Operations:
  • Monitor system stability and report any issues to responsible consultants.
  • Monitor and control SAP consultants support charges.
  • Evaluate any new change requests in the system and monitor their implementations.
  • Review system performance with consultants.
  • Ensure new users are properly trained.
  • Quality Assurance:
  • Monitor SXL processes implementation.
  • Monitor system stability and report any issues to responsible consultants.
  • Evaluate any new change requests in the system and monitor their implementations.
  • Review system performance with designated consultants.
  • Monitor and review consultant's deliverables to assure deliverables and outcome competence.
  • Stakeholder Management:
  • Act as focal point for established systems and procedures to maximize company's business performance.
  • Liaise with all SXL departments to ensure company KPIs achievement.
  • Monitor and control system designated Consultants support charges.
  • Follow up with developer to assure continuous solution competency.
Requirements
  • Bachelor's degree.
  • Process design.
  • SAP Hana.
  • APS system.
  • SAP/SFDG System.
  • Chester system.
Experience

8-9 years of experience required.

Level

Mid-Senior level.

Employment Type

Full-time.

Job Function

Consulting, Design, and Information Technology.

Industries

IT Services and IT Consulting.