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Business Intelligence Developer

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Customizo | ServiceNow Premier Partner Full time
Job Description:

We are seeking a Business Analyst to join our team at Customizo, a leading ServiceNow Premier Partner. The ideal candidate will have a strong analytical mindset and experience in process improvement.

About the Role:
  • Analyze business needs and develop actionable solutions by collaborating with key stakeholders.
  • Develop reports, dashboards, and presentations to support strategic decisions using data-driven insights.
  • Work closely with IT teams to integrate solutions, including ServiceNow, and drive change through recommendations that enhance efficiency and business performance.
Requirements:
  • Bachelor's degree in Business Administration, IT, or a related field.
  • 4+ years of experience in business analysis, process improvement, or a similar role.
  • Data-driven mindset with strong analytical and problem-solving skills.
  • Tech-savvy with familiarity with business intelligence tools and automation.
Preferred Qualifications:
  • Experience with ServiceNow.
  • Knowledge of ITSM, ITIL, or other business process frameworks.
  • Experience working in Agile/Scrum environments.