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Amazon Sales Strategist

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
Company Overview

At Amazon, we strive to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online. With over 300 million active customers worldwide, our diverse ecosystem offers unparalleled opportunities for growth and innovation.

Job Description

We are seeking a highly skilled Customer Success Manager (CSM) to join our Strategic Account Services Team in Retail Business Services. As a CSM, you will have the exciting opportunity to shape and deliver on a strategy for managing Amazon Seller Partners. Your primary objective is to support Sellers drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Sellers.

Key Responsibilities
  • Manage a portfolio of 15-20 Sellers to drive sustainable revenue growth based on a solid understanding of marketplace programs, tools, and processes.
  • Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals, providing strategic recommendations to maximize sellers' potential.
  • Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio, using key metrics to guide your work and uncover hidden areas of opportunity.