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Guest Experience Specialist

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia SOFITEL Full time

We are hiring a Guest Experience Specialist to join our SOFITEL team. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and maintaining high standards of service quality.

The ideal candidate will have a diploma or degree in hotel management and relevant experience in food and beverage service. Strong communication and interpersonal skills are essential for this role, as well as the ability to work in a team environment.

You will be responsible for greeting and assisting guests, taking orders, serving meals, and maintaining cleanliness and hygiene standards. You will also need to respond to inquiries, follow food safety regulations, and communicate effectively with colleagues and management.

In return for your hard work and dedication, you will receive excellent benefits and opportunities for career advancement. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

Please note that we are looking for candidates with at least three years of hospitality experience for various roles in supervision, guest services, food and beverage, and engineering.