Ecommerce Solution Architect
5 days ago
Anchanto is a global fast-growing B2B SaaS product company headquartered in Singapore, specializing in Digital Commerce & logistics businesses which serves hundreds of companies.
Our product offerings aims to make eCommerce management, logistics, and cross-border trade simple for every customer.
We operate from our offices across the globe with recent expansion into Europe.
You will be part of our Middle East Professional Services team and have responsibility for offering consultancy support to the sales team, implementing and training our new customers in Saudia Arabia.
Your key responsibilities include pre-sales activities such as being a trusted advisor to clients on how to add value by using Anchanto solutions, ensuring financial impact can be identified to both sales and clients, and giving demonstrations to ensure Anchanto systems fit with the client's current procedures and systems.
You will also work with clients to obtain agreement for the proposed solution and initial project deliverables, maintain product expertise of all the solutions, and use it to help support and R&D teams solve challenging issues.
In addition, you will lead RFP/RFQ/RFI processes, manage the onboarding, training, and implementation of Anchanto's Software Products for various customers onsite or remotely, align client expectations with the capabilities of our products, and handhold customers until they get comfortable with our software.
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