Market Operations Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

About the Role

This is a unique opportunity to join our team as a Market Operations Specialist where you will be responsible for monitoring competitors' activities and conducting customer surveys to measure satisfaction levels. You will also address branch technical issues and maintain branch look and feel standards, ensuring compliance with company marketing guidelines.

Key Responsibilities

  1. Competitor Analysis:

    • Prepare weekly reports detailing current promotional offers by competitors.

  2. Customer Surveys:

    • Design and execute periodic surveys to measure customer satisfaction.

  3. Technical Issues:

    • Document technical issues faced by branches and coordinate with relevant departments to resolve them promptly.

  4. Branch Standards:

    • Ensure branches comply with company marketing standards, including proper product display and replacement of damaged marketing materials.

Requirements

  1. Organizational Skills:

    • Strong organizational and administrative skills are essential for this role.

  2. Attention to Detail:

    • The ability to analyze data and attention to detail are crucial for this position.

  3. Communication Skills:

    • Effective communication skills are necessary to coordinate with branches and customers.

  4. Problem-Solving Skills:

    • Problem-solving skills and the ability to make quick decisions are required for this role.

  5. Marketing Knowledge:

    • A basic understanding of local store marketing and market analysis is necessary for this position.

  6. Presentation Skills:

    • Presentation skills are also an advantage for this role.



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