Implementations Consultant
6 days ago
Lean is the first regulated open banking and open finance company operating across the UAE and Saudi Arabia. We're committed to becoming the pre-eminent A2A payments company in the Middle East, enabling seamless connections between users' bank accounts and our products.
We've garnered the trust of leading companies like Etisalat Group, Careem, Binance, Tabby, Tamara, Tawuniya, and more. Our products have processed billions of dollars in transactions and connected with hundreds of thousands of accounts.
About the Position
This role is ideal for someone with exceptional project management skills, technical expertise, and experience working with Enterprise customers. As an Implementations Manager at Lean, you will be responsible for guiding clients through the technical implementation of our products.
Key Responsibilities:
- Create scalable solutions for client integrations, adhering to best practices.
- Oversee high-quality project delivery, guaranteeing technical integrity of client integrations.
- Act as the trusted advisor and lead point of contact for customers throughout the implementation phase.
- Communicate with technical stakeholders, from project managers to senior leadership.
- Support testing efforts by troubleshooting and providing technical insights.
- Improve customer onboarding experiences by collecting and translating customer feedback.
What You'll Do
You will collaborate with various departments to ensure seamless transitions for our clients. Your role is key in turning our clients into long-term, satisfied users of Lean's products.
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