Property Operations Manager

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Stella Stays Full time
Job Description

We are seeking a highly skilled Property Operations Manager to join our team at Stella Stays. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our properties.

The ideal candidate will have a strong background in hospitality management, excellent organizational skills, and the ability to multitask effectively. You will be responsible for overseeing front desk operations, managing inventory, supervising maintenance and cleaning teams, and coordinating repairs and maintenance tasks.

You will also be responsible for preparing and adhering to daily, weekly, and monthly reports on property operations and guest feedback. Additionally, you will ensure compliance with property documentation requirements and quality assurance standards.

Responsibilities:

  • Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.
  • Oversee in-house inventory management and stock count to maintain adequate supplies.
  • Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.
  • Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.
  • Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.
  • Ensure compliance with property documentation requirements and quality assurance standards.
  • Respond promptly and professionally to on-ground guest requests, ensuring their needs are met.
  • Handle add-on service requests and coordinate with relevant service providers.
  • Maintain data control and confidentiality of sensitive information.


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