Help Desk Technician

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Socotec Full time
About the Company

Socotec is a leading provider of IT services, with a team of experienced professionals dedicated to delivering exceptional technical support and solutions.

We are seeking a highly skilled IT Support Officer to join our team, with a strong understanding of network equipment, Windows server and workstation configurations, and active directory management. The successful candidate will have excellent communication and interpersonal skills, with the ability to work independently and as part of a team.

In this role, you will be responsible for:

Key Responsibilities:

  • Providing technical support to users
  • Troubleshooting hardware and software issues
  • Installing new software and hardware
  • Configuring user accounts
  • Assisting users in using and configuring common software
  • Diagnosing hardware issues
  • Managing the stock of hardware
  • Keeping and updating the inventory of local assets

Requirements:

  • Minimum 5 years of experience in a similar position
  • Strong knowledge of network equipment
  • Windows server and workstation configurations
  • Active directory management


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