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Cloud Infrastructure Technician

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia ZIWO LLC Full time

We are seeking a talented Cloud Infrastructure Technician to join our team at ZIWO LLC.

About ZIWO:

ZIWO is a cutting-edge cloud contact center software solution that enables businesses to communicate effectively with their customers. Our platform offers seamless integration with various applications, ensuring flexibility and ease of use.

Responsibilities:

  • Identifying & resolving network and voice issues, optimizing network performance through tuning and capacity planning.
  • Troubleshooting network issues, identifying root causes, and implementing solutions.
  • Implementing backup solutions for network devices and configurations.

Requirements:

  • Experience in handling network incidents, performing root cause analysis, and implementing corrective actions.
  • Hands-on Experience with Linux OS.
  • Sound knowledge of wireless and security tools.