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Customer Success Advocate

3 weeks ago

Makkah, Makkah Province, Saudi Arabia Hostinger Full time

About Our Culture

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At Hostinger, we value collaboration, innovation, and adaptability. We believe in embracing relentless change, complexity, and uncertainty. If you are driven by curiosity and creativity and enjoy approaching problems critically, we would love to hear from you.

We strive to create a workplace where everyone feels valued and supported. Our goal is to empower our employees to grow professionally and personally.

Your Key Responsibilities

  • Provide expert support on Hostinger products and troubleshoot technical challenges via live chat and tickets
  • Enhance the Kodee AI Assistant to deliver smarter, more intuitive support that improves the customer experience
  • Keep updated on Hostinger product updates, services, features, and the latest web hosting technologies to assist customers effectively
  • Proactively identify and implement improvements to your work, team, and department