Banking Transformation Expert
2 days ago
Salt is a forward-thinking digital bank dedicated to delivering exceptional customer experiences. We are committed to driving innovation and pushing boundaries in the financial sector.
Our Opportunity
We are seeking an accomplished Candidate to lead our operational landscape, focusing on automation, process improvements, and regulatory compliance. This role offers a unique chance to shape the future of digital banking operations in Saudi Arabia.
Key Responsibilities
- Strategic Leadership: Develop and implement operational strategies to support business growth and enhance customer satisfaction.
- Process Optimisation: Drive automation and process improvements to reduce manual dependencies and operational inefficiencies.
- Customer Support Management: Oversee customer support operations to optimise resolution rates and workforce management.
- Compliance and Security: Ensure secure and seamless account and payment operations, adhering to regulatory and compliance standards.
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