Senior Technical Support Lead
2 days ago
Are you a skilled IT professional looking for a challenging and rewarding role in a fast-paced environment? As a Senior IT Support Engineer at Serco, you will have the opportunity to utilize your technical expertise to deliver exceptional IT services to our clients.
The successful candidate will have a strong understanding of IT Service Management principles, excellent analytical and problem-solving skills, and the ability to communicate effectively with stakeholders at all levels.
Responsibilities of this role include providing high-quality technical support to our customers, resolving complex technical issues, and maintaining accurate records of all incidents and service requests.
You will also be responsible for attending to Field Services related Incidents, Problems, Service Requests, Change Requests, and Projects tasks for allocated contracts, providing resolution for End User Technology issues, and undertaking scheduled routine and ad-hoc maintenance and embody system upgrades, security upgrades, and changes to the deployed systems where necessary.
A key aspect of this role is providing accurate and comprehensive documentation for all Incidents, Problems, Service Requests, Change Requests, and Projects tasks, including investigation, fault resolution, time taken, work done, asset update, and any follow-up work that may be necessary.
Experience working in a multinational company, having a Bachelor's degree in Information Technology / Computer Engineering / Computer Science or equivalent, and possessing Microsoft 365 Certified Modern Desktop Administrator Associate certification are highly desirable qualifications for this role.
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Technical Support Lead
6 hours ago
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Technical Support Specialist
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Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout CARECARE is a leading organization dedicated to delivering exceptional technical support services.Job OverviewWe are seeking a highly skilled and experienced L1 Support Engineer to join our team. As a key member of our support team, you will be responsible for providing timely and effective technical assistance to our clients.Key...
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Senior Technical Lead
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Technical Control Specialist
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Technical Lead
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Technical Support Professional
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Riyadh, Ar Riyāḑ, Saudi Arabia Smart Technology Solutions Full timeCompany OverviewSmart Technology Solutions is a leading IT solutions provider in the MENA region. We offer cutting-edge technology and innovative solutions to support businesses in achieving their goals.Job DescriptionThis role involves serving as the primary point of contact for IT-related queries, providing exceptional customer service and technical...
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Senior Technical Lead
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Senior Backend Technical Lead
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Technical Project Lead
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Technical Support Specialist
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Senior Technical Project Lead
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Technical Support Specialist
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Technical Project Lead
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Technical Support Specialist
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Technical Support Strategist
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Riyadh, Ar Riyāḑ, Saudi Arabia Adobe Full timeOur MissionWe're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.The Support Service Manager will be responsible for providing personalized support services to our Ultimate Support plan customers, ensuring their digital experiences are flawless...
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Senior Maintenance Coordinator
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Riyadh, Ar Riyāḑ, Saudi Arabia Spectrum Technical Services Inc Full timeSpectrum Technical Services, Inc. is a leading provider of aerospace solutions, seeking a highly skilled and experienced professional to join our team as a Senior Maintenance Coordinator.The successful candidate will be responsible for monitoring aircraft maintenance and assigning priorities, changes aircraft status, monitors parts flow, coordinates...
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Datacenter Technical Lead
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Riyadh, Ar Riyāḑ, Saudi Arabia Advanced Micro Devices Full timeJob DescriptionWe are seeking an experienced Senior Solutions Architect to join our team at Advanced Micro Devices (AMD). As a key member of our organization, you will be responsible for driving AMD's technology advancements into the datacenter.Your primary focus will be on engaging with end-users and partners to demonstrate AMD's differentiators, addressing...
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Senior Technical Architecture Lead
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Riyadh, Ar Riyāḑ, Saudi Arabia Giza Systems KSA Full timeGiza Systems Riyadh, Saudi ArabiaJob DescriptionThe Senior Technical Design Authority Manager will be responsible for ensuring the technical integrity of the program's architecture and guiding technical teams towards achieving scalable, efficient, and innovative solutions. This role demands exceptional leadership, technical expertise, and collaboration...
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AWS Technical Lead
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Technical Lead
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Riyadh, Ar Riyāḑ, Saudi Arabia HungerStation Full timeData Infrastructure ExpertHungerStation is seeking an experienced Senior Data Engineer to lead our data infrastructure team. As a technical expert, you will design and develop scalable data architectures and ETL pipelines to support real-time and batch processing needs.About the RoleYou will collaborate closely with Product, Engineering, and Data Science...