Customer Experience Representative

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Crowne Plaza Riyadh RDC Hotel & Convention Center Full time

We are seeking a seasoned Front Desk Coordinator to join our team at Crowne Plaza Riyadh RDC Hotel & Convention Center. As a key member of our hospitality team, you will be responsible for coordinating front desk operations, managing guest relationships, and driving business growth through strategic initiatives.

Responsibilities:
  • Coordinate front desk operations, including scheduling staff, managing inventory, and ensuring seamless transitions for guests
  • Develop and implement effective strategies to drive business growth, increase revenue, and enhance guest experiences
  • Builid strong relationships with local businesses, promoting cross-selling opportunities and joint ventures
  • Manage guest relationships, responding promptly to their needs and requests

We are looking for a highly organized and results-driven individual with a proven track record of success in a similar role.



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