Maintenance Specialist
2 days ago
Certified as a Top Employer; KONE is dedicated to fostering an innovative work culture that inspires the highest standards of quality and efficiency. We prioritize people practices, promoting collaboration, diversity, growth, and wellbeing in our workplace.
We are seeking a Maintenance Specialist with a service mindset to provide professional service to our customers in Riyadh, Saudi Arabia. This role involves ensuring quality service, improving equipment safety and performance, and promoting regular on-site communication to the customer and users.
Key responsibilities include:
- Customer Relationship Management: Ensure customer satisfaction through quality of service, regular proactive communication, and accurate back reporting of work performed.
- Service Operations: Execute service visits (planned maintenance, callouts, and service repairs) respecting schedules, time limits, quality standards, and processes.
- Identify site risks and communicate them to supervisors, taking immediate action when necessary.
Requirements include:
- An ITI/Vocational Certificate course or Diploma in Electrical/Electronics/Automation streams or equivalent.
- Excellent verbal and written English skills.
- A minimum of 5 years of experience in Preventive Maintenance, particularly with a well-established Elevator & Escalator company.
- Strong communication skills for engaging with team members and clients.
- Experience in Elevator - LCE controller & Escalator - EJV115 is advantageous.
KONE values employee engagement, participation, and sharing of information and ideas. Sustainability is integral to our culture, and we follow ethical business practices, promoting trust, respect, and good performance recognition.
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