Account Receivable Specialist
1 day ago
Alnafitha International for Information Technology is a leading IT service provider in Saudi Arabia that adopts a customer-centric approach.
We support the Kingdom's largest and most complex organizations across all industries in delivering enterprise transformation with a clear mission to support our customers to grow better, not just bigger.
About Us
Established in 1993, we help organizations in setting IT strategies, developing IT infrastructure, maintaining a high level of IT operational excellence, and serving business operations.
We have partnered with top IT vendors and technology leaders across the globe to provide business solutions that cover most of today's business requirements.
We are currently searching for an Account Receivable Coordinator to work in the Finance department, supporting our vision of creating remarkable internal and customer experiences.
- Communicating with customers by phone and mail, including updating data, reminding of due dates, and directing customers to pay.
- Updating customer data on ZOHO Books, including financial and purchase emails, and adding customer portal data.
- Uploading invoices to customer systems (if available) and following up until they are collected.
- Following up on main mail and any customer requests related to invoices.
- Responsible for sending, following up, and collecting advance payments.
- Directing invoices to each individual collector in our system.
- Updating daily received amounts on all reports for the region and on the collection reports program (CR).
- Updating all data regarding issued and submitted invoices daily, including invoice numbers, dates, and amounts on all CR reports.
- Following up with clients and documenting communication results on each invoice in the ZOHO BOOKS program.
- Following up on client requests and making necessary interventions if needed. Preparing financial claim letters and reviewing clients' LCs.
- Following up with customers by phone until collection is made by the fifth day of the due date, adhering to collection management policy.
- Reviewing invoices and comparing them with their terms of payment when issued with purchase orders or contracts.
- Submitting reports on customers who frequently deviate from payment dates.
- Opening a case study for each defaulting customer in the ZOHO CRM system.
- Providing logistical assistance to collectors in completing their tasks and providing any needed information.
- Updating expected collections weekly for all areas in the system.
Candidate Experience
To excel in this position, you will need to:
Certification Requirements
- Bachelor's degree in accounting.
Technical Skills
- 4+ years of experience in information technology.
- Experience in the IT industry, software, and service delivery is a plus.
- Previous experience in CRM/ERP systems, e.g., Zoho CRM, Zoho Books.
- Proficiency in Microsoft Word, Excel, and Outlook.
Personal Skills
- High sense of responsibility and ownership, acting like an owner in what you do.
- Exceptional communication and presentation skills.
- Able to work independently or in a team.
- Able to work to tight deadlines.
- Ability to maintain composure during stressful situations.
- Capable of handling many tasks and responsibilities.
- Fluent in Arabic and English.
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