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Hospital Delegate Support Professional

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full time
Senior Associate - Hospital Delegate Services

About the Role

We are looking for a dedicated professional to join our team as a Senior Associate - Hospital Delegate Services. In this role, you will be responsible for delivering exceptional customer service and support to our hospital partners.


Key Responsibilities:
  • Customer Service: Deliver outstanding customer service and respond to inquiries in a professional and timely manner.
  • Knowledge and Compliance: Maintain comprehensive knowledge of all departments, products, and services to ensure accurate information is provided to customers.
  • Complaints Management: Resolve customer complaints efficiently and effectively, minimizing intervention from team leaders.

Collaboration and Teamwork
  • Team Collaboration: Collaborate effectively with the team to achieve individual and departmental goals and objectives.
  • Supportive Environment: Promote a positive team spirit and contribute to a supportive work environment.

Service Standards
  • Hospital Compliance: Ensure hospitals comply with agreed-upon standards of service and deliver these standards to members at all times.
  • Technical Services: Verify that hospitals utilize swipe cards, fingerprint machines, website, and technical services linked to our organization.

Benefits and Requirements
  • Excellent Communication Skills: Excellent communication skills.
  • Language Proficiency: Proficiency in English language.
  • Office Software: Microsoft Office skills.

Working Location

Riyadh, Saudi Arabia