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Network Infrastructure Specialist

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
About the Role

We are seeking a highly skilled Network Technician to join our team within Networking at Amazon. As a Network Technician, you will play a critical role in delivering the hardware, configuration, and fiber connectivity of interdependent scaling projects across multiple data center locations.

You will work closely with internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers. Your responsibilities will involve:

Key Responsibilities
  1. Collaborating with Network Engineering and Network Technical Project Manager teams to ensure fast and smooth rollout of established designs and products.
  2. Managing work priorities through ticketing systems and workflows, and collaborating with various stakeholders to remove project obstacles.
  3. Troubleshooting networking, routing, and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction.
  4. Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
  5. Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
  6. Completing customer requests via Remedy trouble ticketing system and project management workflows.
  7. Participating in the migration, basic configuration, and rollout of new or upgraded hardware.
Requirements
  1. Experience with computer hardware troubleshooting and repair.
  2. Experience in networking.
  3. Bachelor's degree in information technology or computer science.
Preferred Qualifications
  1. Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.

Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.