Quality Excellence Lead
5 days ago
Job Description
We are seeking a highly motivated and experienced Quality Manager to join our team at JW Marriott. This role is responsible for ensuring that all aspects of the hotel's operations meet the company's quality standards.
The ideal candidate will have a strong background in quality assurance, quality control, or a related field, and a proven track record of improving quality performance. A bachelor's degree in Business Administration, Hotel and Restaurant Management, or a related field is preferred, along with 2-3 years of experience in quality assurance, quality control, or a related field.
Key Responsibilities
- Develops and implements quality management systems to ensure compliance with company and brand standards.
- Conducts regular audits to assess the effectiveness of quality management systems.
- Analyzes data to identify trends and areas for improvement.
- Develops and implements corrective action plans to address quality issues.
- Collaborates with department heads to identify areas for quality improvement.
About Us
JW Marriott is a global leader in the hospitality industry, known for its commitment to quality and excellence. We strive to provide exceptional guest experiences by investing in our people, processes, and technology.
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