Transformation Professional

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Devoteam Full time

About Us:

At Devoteam, we believe that technology combined with strong human values can actively drive change for the better. We are committed to leveraging innovation, expertise, and human-centric values to make a difference.

We are seeking an experienced Business Process Management (BPM) professional to join our team. The ideal candidate will have at least 5 years of hands-on experience in operational improvement projects.

Responsibilities:

  • Stakeholder Engagement: Conduct interviews and workshops with business process owners and subject matter experts to understand and map existing processes.
  • BPM Techniques Application: Apply BPM techniques, including process modeling (BPMN 2.0), business rule definition, data use analysis, and workflow optimization.
  • Process Analysis and Design: Design and analyze current (As-Is) process flows, break down and structure business processes into hierarchical levels, identifying processes, sub-processes, activities, and tasks.
  • Process Improvement: Define and track performance metrics (KPI) for processes. Identify bottlenecks and inefficiencies and recommend or implement process redesign to meet performance targets and objectives.
  • BPM Tool Expertise: Experience with BPM modeling tools such as ARIS (preferred), Bizagi, Signavio, iServer, and Bizzdesign, to create and manage process models.
  • Root Cause Analysis: Analyze processes to identify issues related to cost, quality, effectiveness, and efficiency. Trace the source of problems and work towards effective solutions.
  • Documentation & Reporting: Document process policies and procedures, creating comprehensive process manuals for continuous improvement and operational consistency.


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