Operations Manager

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Careem Full time

Careem is a pioneering technology company transforming the way people move around, shop, and pay for services in the greater Middle East. We're seeking an experienced Operations Specialist to join our People Operations team in Riyadh, Saudi Arabia.

The ideal candidate will have a strong background in HR generalist roles, with exposure to leadership responsibilities and Government Relations in KSA. Key skills include stakeholder engagement, communication, problem-solving, and adaptability in a fast-paced environment.

As a full-time Careem colleague, you'll enjoy a dynamic work environment, opportunities to learn and grow, and a range of benefits including healthcare and fitness reimbursements. With flexible working arrangements and unlimited vacation days, you'll have the freedom to balance work and personal life.

We're looking for someone who can thrive in ambiguous situations, fostering a collaborative, open, and fun culture. If you're passionate about creating impact in the region and are eager to take on new challenges, we'd love to hear from you.

About the role

  1. Assist in executing People Operations processes in KSA, ensuring compliance and accuracy in all related operations.
  2. Maintain KSA colleague data governance by supporting data practices, performing audits, and ensuring timely updates.
  3. Handle operational processes like medical insurance updates, business and visit visas, work permits, residency, and other governmental requirements.
  4. Stay informed on labor law regulations and communicate relevant updates to stakeholders.
  5. Implement effective workflows and communications for colleague onboarding.
  6. Ensure compliance with legal and organizational requirements, assist in preparing reports, and communicate updates effectively.

Requirements

  1. Bachelor's degree in HR Management, Business Management, or equivalent experience.
  2. Minimum 5 years in an HR generalist role, with some exposure to leadership responsibilities and Government Relations in KSA.
  3. Strong stakeholder engagement, communication, and problem-solving skills.
  4. Ability to work independently and adapt in a fast-paced environment.
  5. Solid understanding of labor law practices in KSA.
  6. Fluent in both Arabic and English (written and spoken).


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