Supply Chain Optimization Expert
2 days ago
We are Rawaj HCM Jobs, a leading home improvement retail business in the Kingdom of Saudi Arabia, serving most market segments with over 1.5 million square feet of retail space and offering 45,000 items.
The successful candidate will be responsible for overseeing vendor relationships and performance management, driving drop ship strategy, and maximizing throughput to 'go live'. This will involve managing vendor selection, assortment selection, onboarding processes, problem resolution, and compliance reporting.
Key Responsibilities- Achieve onboarding timeline targets and optimize vendor throughput, including training new team members and assigning onboarding tasks.
- Select and approve merchants, vendors, and drop ship providers, including assortment, pricing, and service level agreements.
- Develop and maintain vendor compliance policy, including SLAs and compliance chargebacks.
- Select and approve drop ship assortments, reviewing category opportunities and studying item feasibility.
- Drive drop ship strategy and maximize throughput to 'go live', working with merchants, vendors, and drop ship providers.
- Align with providers and tech to develop and test processes, implementing new platforms and enhancements.
- Implement new carriers and providers, resolving issues that arise.
- Ensure seamless 'go live' across multiple functions, escalating critical timeline delays.
- Continuously drive drop ship optimization through troubleshooting, vendor reporting, and education.
- Bachelor's degree in a relevant field.
- Understanding of retail landscape and 'best practice' systems and functionality.
- Strong communication, attention to detail, and problem-solving skills.
- Excellent writing, speaking, and presentation skills.
- At least 7 years' experience in drop ship or e-commerce operations.
- At least 7 years' experience in retail or B2C roles.
- At least 7 years' experience in commercial category management, preferably with a large marketplace.
- Technical aptitude with web-based tools and proficiency with Microsoft Office Suite (Intermediate to Advanced in Microsoft Excel).
- Understanding of business and ability to foresee and react to strategy impact.
- Demonstrated ability to optimize processes and execute company goals.
- Proven ability to provide sound business judgment and influence others.
- Ability to work effectively with individuals at all levels.
- Demonstrated success implementing operational processes in a dynamic e-commerce business.
- Demonstrated success recommending strategies backed by metrics and analytics.
- Ability to excel in a collaborative environment and inspire teamwork.
- Demonstrated ability to work with cross-functional teams and take on additional responsibilities.
- Demonstrate strong resource workload and capacity management skills.
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